Reliability. Security. Stability.

Current, New and Future Resident Resources

Free Resources for existing, new, or perspective residents.

The "Resident Resources" are designed to make the rental experience smoother for current, new, and future residents. We understand that informed residents are satisfied residents, so we provide these resources to guide you through every step of your journey - from the initial leasing process to routine maintenance requests and beyond. Whether you're a long-term tenant or planning to join our community, these resources will equip you with all the information you need for a stress-free rental experience. After all, we believe in fostering a supportive, transparent, and convenient environment for all our residents.

THERE IS NO PLACE LIKE OUR HOMES

Exceptional Rental Experience

Navigating the search for the perfect rental home can be complex, with considerations like cost, location, dimensions, local schools, and amenities to keep in mind. Our dedicated team is committed to simplifying this process. We guide you step by step, helping you discover and secure the home that matches your aspirations. Furthermore, we offer a suite of tools designed to enhance your rental experience, ensuring it's nothing short of exceptional.

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Online Resident Portal Benefits

Your account at your fingertips. Anytime, anywhere.

Navigate Your Rental Experience with Confidence

Take control of your rental experience with our easy-to-use online tenant portal, designed with your convenience in mind. Our portal is fully optimized for mobile use, giving you complete access to all features right from the app on your smartphone. Whether you're at home or on the go, managing your rental obligations has never been easier.

image of online portal

  • Secure Online Rent Payment

    Forget about outdated payment methods. Pay your rent instantly, securely, and without any delays. With auto payment options available, you can ensure timely rent payments and maintain your credit score. All your transaction history is available at your fingertips for easy tracking.

  • Submit Maintenance Requests

    Quickly submit maintenance requests that go directly to our maintenance queue. Receive timely updates and follow the progress of your request through our user-friendly online portal.

  • Direct Access to Leasing Specialists

    Connect with our leasing specialists right from the portal. Whether you need assistance with move-in/out processes, lease renewals, or signing electronic documents, our team is ready to help, making it a seamless experience.

  • Renters Insurance Management

    Submit proof of your insurance coverage or purchase a new policy directly through the portal. It's a quick and hassle-free process.

  • Ease and Convenience

    Accessing the portal is as easy as signing into your email. It's convenient, secure, and designed for today's digital world. Plus, with mobile app and text messaging options, you can check balances and make payments from your smartphone.

Experience the Robb Hoover LLC Difference

Reinventing rentals into homes

Our rentals may be just that but they will seem like home. We take care to make sure residents feel like their new rental is their home. We are dedicated to providing a fair, transparent, and seamless renting experience for our residents.

  • Utility Assistance

    Our concierge service is ready to aid you in setting up utilities, phone, cable, or security provisions.

  • Security Deposit Safeguard

    Rest easy knowing your security deposit is safely kept in an FDIC insured trust account, protected even in case of property foreclosure.

  • Digital Rent Payments

    Eliminate the hassle of mailing checks. Establish one-time or recurring secure bank transfers or eChecks.

  • 24/7 Repair Support

    With our round-the-clock repair hotline, real-life technicians provide immediate assistance for after-hour emergencies.

  • Protected Resident Portal

    Access your payment history, print rent receipts, submit repair requests, and update your details anytime via our secure portal.

  • Prompt Responses

    We understand time is precious. Expect a response to all communications within 24 business hours.

  • Regular Property Inspections

    During your lease term, we perform regular inspections to address any repair issues.

  • Quality Maintenance

    We provide experience top-tier service from pre-vetted vendors who are knowledgeable, courteous, and leave your property clean post-job. Share your feedback through our post-maintenance surveys.

We offer an unrivaled rental experience rooted in integrity, transparency, and consistency. With seasoned professionals and a commitment to tenant satisfaction, we streamline property management, ensuring smooth transactions and prompt responses. Our service excellence transforms renting a property into a journey of reliability and convenience. Trust us to make your rental experience enjoyable and hassle-free.

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iPhone displaying Online Portal

Your Portal, Your Way

Get access to your portal anytime, anywhere. Pay rent, submit maintenance requests, and view your current account settings 

...all from the palm of your hand. 

Download the Online Portal App